Delivery Charges Orders will be despatched by Royal Mail or by a reputable courier company, depending on the volume and value of the order. Please note that all orders despatched by courier will require a signature on delivery. Most couriers will only re-attempt a failed delivery once, after which the goods will be returned to us. Therefore to avoid any delivery problems and possible further charges, please ensure that you provide a delivery address where someone will be present to sign for delivery between 8.30 – 17.30 weekdays.

Lugu We will be unable to accept responsibility for safe delivery of your order without a full and valid postcode and postal address.

Please note that we are only able to deliver to the UK mainland and Northern Ireland. You should receive your order within 1-2 working days. If you do not receive your order within 7 days of the order date, please contact us for further information.

Orders under £40.00 value are subject to £3.95 delivery charge. Orders with a value of and over £40.00 are delivered free of charge. All figures include VAT.